Return Policy

Return Policy for Mixma Studio LLC

At Mixma Studio LLC ("Mixma Studio", "we", "our", "us"), we take pride in offering high-quality, custom-made products. Due to the bespoke and handcrafted nature of our goods, all sales are final, and we do not accept returns, exchanges, or offer refunds under any circumstances.

No Returns or Exchanges

All products sold by Mixma Studio are made to order, specifically tailored to the preferences and specifications of each client. As a result, all sales are final, and we are unable to accept returns or exchanges for any item purchased from our store.

Custom-Made Products

Each product we create is unique and made by skilled artisans based on individual customer requests. The custom nature of our goods means that we cannot resell any returned items, which is why we have adopted this no-return policy. We encourage our customers to review all order details, including dimensions, materials, and specifications, carefully before placing an order.

Order Cancellations

Once an order is placed, it enters the production process immediately. Therefore, we cannot accept order cancellations. We advise all customers to double-check all specifications and details before completing their purchase.

Damaged or Defective Goods

In the unlikely event that a product arrives damaged or defective, we ask that you notify us within 48 hours of delivery at info@mixmastudio.com with clear photos and a detailed description of the issue. We will work with you to resolve the matter, including possible repairs or replacements, at our discretion.

Contact Information

For any questions or concerns, please feel free to contact us at:

Mixma Studio LLC
228 Park Ave South, PMB 397195
New York, NY, 10003
Email: info@mixmastudio.com

Thank you for your understanding and for choosing Mixma Studio for your custom designs. We look forward to crafting exceptional products that meet your expectations.